Overview

ASG is proud to be the JV Lead for ASG CQS JV LLC’s contract award to support the Defense Health Agency’s (DHA) mission through the Military Health System (MHS) Enterprise Information Technology Services Program Management Office (EITS PMO). This groundbreaking initiative aims to transform MHS IT from a decentralized model to one of centralized management and coordination, with distributed delivery across the globe. 

The contract aligns with the National Defense Authorization Act (NDAA) mandates, signifying a monumental step forward in standardizing and enhancing IT support within the MHS enterprise. ASG CQS JV LLC will serve as a General Service Provider (GSP), delivering a wide array of critical IT tasks and services to Military Treatment Facilities (MTFs) and Other Large Beneficiary (OLB) organizations both within the Continental United States (CONUS) and Outside the Continental United States (OCONUS). 

Scope of Services Available 

The scope of services provided by ASG CQS JV LLC, led by A Square Group under this contract encompasses nine key areas, ensuring comprehensive IT support across the MHS enterprise:

1. IT Service Desk: Offering round-the-clock support to address the immediate needs and challenges MHS personnel face
   
2. Database, Application, and Web Development: Developing and maintaining robust databases, applications, and web services to support MHS operations.
3. Identity Management and Desktop Support: Ensuring secure and efficient access to IT resources and reliable desktop support for all users.
4. Data Center Operations: Managing data center infrastructure to support the vast data requirements of the MHS.
5. Information Assurance: Safeguarding critical information against threats and vulnerabilities, ensuring data integrity and security.
6. Network Operations: Providing reliable and secure network infrastructure to facilitate seamless communication and data exchange.
7. Telecommunications: Ensuring effective and efficient telecommunications services across the MHS.
8. Clinical Informatics: Enhancing healthcare delivery through integrating and applying IT in clinical settings.
9. Information Business Operations: Supporting the business aspect of information management to optimize healthcare delivery. 

Through this contract, A Square Group commits to leveraging its expertise, technical knowledge, and resources to support the DHA’s objective of achieving a standardized, robust IT support structure. Coordination with the EITS Integrator (EITSI), Capability Service Providers (CSPs), and other GSPs is pivotal to successfully executing this mission, and A Square Group is dedicated to fostering strong collaborative relationships with all stakeholders involved.

Background 

DHA established the Enterprise Information Technology Services (EITS) as a multi-provider, integrated environment for the delivery of IT services to the DHA and Military Health System (MHS). The mission of the EITS Program is to transform MHS IT through a services integration approach that standardizes service delivery, increases efficiency, and measures and improves quality. This new operating model will be implemented through the aggregation of IT delivery, management, and governance activities that allow for more efficient service delivery, timely decisions, and continuous improvement. The MHS EITS strategy includes three major components: EITS Integrator (EITSI), Capability Service Providers (CSPs), and Geographic Service Providers (GSPs). 

This integrated environment will use a Multisourcing Services Integrator (MSI) approach to coordinate delivery across multiple IT contracts and service owners. This approach optimizes centralized control by assigning coordination, integration, and management activities to an integrator function that specializes in these capabilities. It enables the reduction of site-specific solutions and increases capabilities of centrally-managed IT services.